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CONDOLIFE: ENHANCED CUSTOMER JOURNEY
DESIGN AND SOFTWARE PRODUCTS

END TO END DIGITAL
TRANSFORMATION OF CRITICAL JOURNEYS

Mobile & Digital Service Design
Pure digital, contactless, seamless and safer customer experiences are the new normal…

Covid-19 pandemic holistically transformed the customer expectations and priorities. Companies now required to design safer, faster and touchless solutions in their services.

Digital excellence, starts with customer centric approach:

Design customer focused digital services and drive the operational-cultural change
Excel in data analysis capabilities to know your customer better and customize their journeys
Integrate physical and digital steps in the customer journey to deliver true hybrid capability

Design and Re-Engineer
Customer Journey Maps

Holistic point-of-view and assessment

End-user Experience
Analysis

Research, Design and Re-Engineer

Contactless Experience
Design

Designing Safer and Healthier Customer
Interactions

Transformation Journey
Design

Digital Transformation Solutions

Customer Segmentation &
Personalization

Customer Analysis and Customer
Solutions
Customer Solutions
Customer Journey Map
User Experience Analysis
Contactless Experience Design
Transformation Journey Design
Customer Segmentation
Altamira Digital Ventures
Interactive Customer Journey
Digital Service and Product
Design
We offer unique and customized design services for your digital transformation needs, focusing on post-covid customer expectations and priorities
Customer Journey
Analysis
We analyze deep-customer interactions with respect to time, persona, behavior, emotion, channel and touchpoint. Conduct research based on both qualitative and quantitative analysis to uncover critical paint-points and improvement areas
Customer Experience
Design
Research clearly exhibits that 86% of the customers are willing to pay more for a better designed customer experience. That’s why companies’ priorities CX projects within their transformation agenda. Let’s design true hybrid experiences for your customers by integrating digital and physical touchpoints
User Interface
Design
One of the key success criteria for the customer experience is designing easy to use and delightful customer interfaces and service flows. We design interfaces according to end-user characteristics, personas and expectations to fully support the customer experience
Customer Segmentation
and Personalization
Deliver personalized customer journeys and experiences according to micro-segments and customer personas to deliver the right experience for the right customer. This will not only improve digital engagement with customers but also significantly improve customer satisfaction scores with your services
Contactless Experience
Design
Covid-19 pandemic significantly transformed the customer expectations and priorities. Customers now demands safer and contactless experience from their service providers. This requires delivering a true hybrid capability for our services by integrating all digital and physical customer touchpoints. We design and deliver interactive kiosks platforms, tailored to your needs and services to fulfill the post pandemic customer expectations.
Our Products
CondoLife Digital Property Management Platform
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Jumpstart digitizing your facility with CondoLife platform. Transform your management processes, operations and end-user experince to improve agility and efficiency. CondoLife platform will support you to digitize units, residents, visitors, employees, vehicles, service requests & tasks, contaracts and payments and many more to deliver a holistic digital transformation at your facility
Eltemtek Project Development
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End to end project delivery for the next generation Research & Development / Ideation Platform to enhance collaboration and governance for new research & AR-GE project development
Peeky Social Media
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Next generation social media marketing platform to track identify and engage with most suitable influencers with your brand. Find the most interaction and reach potential for your campaign with the right influencer data.
Aliving Digital Property Management
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Digital & mobile platform for the largest and one of the most prestigious living community in Istanbul. People living in Acarkent are now powered with Aliving, a cutting-edge mobile platform to make their lives easier…
Parkjet Digital Parking Solutions
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Parkjet digital parking platform delivers an integrated software and hardware solution to digitize your parking locations instantly. Your guests will be able access freely by using Parkjet vehicle recognition service, pay using smart kiosk or Parkjet mobile application and exit easily using the Parkjet smart barriers.
Alpha Health & Fitness
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Alpha is designed to help you find the best personal trainers, exclusive class and word-class facilities near you. Easily book your class, change time if needed, pay with mobile credit card and manage your fitness schedule easily.
Borusan Kiosks Interactive Payment Platform
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Borusan Auto digitized their showroom and service processes with BotoPay kiosks. Borusan customers can easily schedule test drives, make payments and schedule service appointments using BotoPay….
Zorlu World Lifesyle / Shopping Mall Management
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ZorluWorld Mobile is delivered with CondoLife Platform. ConfoMall platform not only helps you to digitize the mall operations but also empower your visitors. Deliver a fully customized visitor application with store information, digital map & easy navigation, campaigns & deals, events agenda, parking and valet payment, loyalty features and even a shoppping mall marketplace to enhance their shopping journey.